Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times with our safe and Professional service of worldwide shipping.


 

Domestic & International Information:

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times with our safe and Professional service of worldwide shipping

Order Processing:

Normal order processing can take between 1-2 business days (Monday – Friday).

Shipping Costs:

To determine the cost of shipping for your order, follow these steps:

  1. Add the items to your cart and select Checkout.

  2. Enter or verify your shipping address.

  3. Select your delivery method.

Your shipping cost will display based on your location and the delivery method you choose. Freight surcharges (for heavy or oversized items), location surcharges (for areas like Alaska and Hawaii).

Where We Ship:

We ship orders WorldWide to addresses in:

  • Europe

  • USA & Canada

  • Australia

  • Asia

Carriers:

We uses 4 different carriers to make sure your Artworks arrive to you on time:

  • FedEx

  • United Parcel Service (UPS)

  • DHL

  • Chronopost

International Customers:

International shipping rates cover shipping only. You are responsible for any import duties, fees, or taxes incurred during delivery.

Tracking an Order:

Once an order has shipped and the carrier has generated a tracking number, it will be sent to the email address associated with the order. 

Estimated Delivery:

The estimated delivery time for standard shipping is three to 5-7 business days for orders in the EU. and 11 to 21 business days to other countries.

Import Duties, Fees & Taxes:

All orders shipped to a destination outside of the EU are subject to the import duties, fees, and taxes of the destination country. It is your responsibility to obtain any governmental permission or documentation required for import approval, as well as to verify and pay all import charges, including duties, fees, and taxes.
Delays in delivery may occur if a package is randomly selected by the destination country’s customs department or agency for inspection.
We have no control over the process or additional charges associated with the delivery and importation of an order into any country. We do not profit from these charges, and we work closely with brokers and carriers to try and avoid delays.

Signature Confirmation:

A signature is required at the time of delivery for orders valued at $500 or more. All other orders are at the discretion of the delivery driver and whether they feel comfortable leaving a package without a signature. Delivery placement at the shipping address will vary, although most deliveries are left at the mailbox, front door, or front office if delivered to a building require a signature at time of delivery. If signature is required, carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.

Damaged Packages:

If your order is damaged, please contact us within one business day of receipt so that we can report it to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.

International Returns:

If a package is detained or refused by a country’s customs agency for any reason, a refund for the order will be credited to your account. The cost to return the package to Barteu and any charges incurred during delivery will be deducted from the refund. Shipping charges will not be refunded, as they are paid to the carrier and not to Barteu. The refund will be processed once the package is received by Barteu.


Products You Can Trust:

Our artworks make you feel better. Full of energetic radiance, originality , and love, our artworks bring nourishment to every cell of your Space. We work with small shops with love and care. We search the world for the highest quality and best materials.

Our canvas boards are made of cotton without rinsed with any alkaline chemicals,it keeps the natural tone and the fiber flexibility of the cotton yarns with high tension strength,so brushes just glide right over them and make painting effortless.Cotton Makes the Ideal Art Surface.

  • DURABLE CONSTRUCTION - 100% Cotton Canvas Surface - Hand Stretched .

  • NON-DEFORMATION - Every piece of board is under a strict inspection to ensure the non-existence of signs of stains,mold,wrap,and deformation.

  • TRIPLE PRIMED GESSO - Not easy to crumble or crack.Each canvas in this set is pre-coated with 8 oz.of acid-free acrylic gesso. These acid-free and professional quality canvas panels which extends the life of artwork and painting.


Even the packaging for shipping are always sustainable, recyclable, and have a minimal impact on the environment. We care about the planet, and we care about you.



30 days- Money back Guarantee

We’re not satisfied unless you are. That is why everything we offer is backed by our 30 days to Love It Guarantee. We understand it takes time to try out a new artwork, so take a 30 days! If you’re not completely satisfied with your purchase, we’ll give you a full refund, and even pay for the return shipping.

 

Safe Shipping Packaging


Online art shopping is very simple, convenient and above all safe. We want the purchase at our shop to be a pleasant experience and to satisfy everything and our customer, we have created a packaging for our works that can guarantee a perfect delivery, in safety. Artworks require special attention during the delivery process. Packaging techniques and materials have been continuously optimised over the years to ensure the best protection. Depending on the shape, size and weight, each work is individually packed to protect it during transport.

Need Help? Contact Us!